Cancellation Policy

You can skip boxes or cancel your membership or auto-renewal in the Membership Portal. 

We hate saying goodbye. If for any reason you are unsatisfied please contact us at StorytimeSmilesInfo@gmail.com to see if we can work things out before you go. 

If we must say goodbye, here is the info: 

Members on a monthly plan who choose to cancel will receive any boxes due to them from the current billing cycle and their membership will end. 

Members on a prepaid plan who want to cancel will continue to receive boxes until the end of their current billing cycle (month, 3 month, 6 month, annual). This is because inventory purchases are made ahead of time based on membership numbers.