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Cancellation Policy

You can skip boxes or cancel your membership or auto-renewal in the Membership Portal. 

We hate saying goodbye. If for any reason you are unsatisfied please contact us at to see if we can work things out before you go. 

If we must say goodbye, here is the info: 

Members on a monthly plan who choose to cancel will receive any boxes due to them from the current billing cycle and their membership will end. 

Members on a prepaid plan who want to cancel will continue to receive boxes until the end of their current billing cycle (month, 3 month, 6 month, annual). This is because inventory purchases are made ahead of time based on membership numbers.